Support for Balkan Clients

Latest Opportunities

Вработување 2022

Wanted: Tech Support Specialist

Can you handle a call with any client? If YES, apply NOW and get paid for it!

 

Bransys is an international IT company. We are a provider of GPS fleet management and software solutions. Unlike many companies that follow the herd, we dare to challenge the ordinary way of GPS tracking. Thus, we are looking for outstanding tech support specialist that will be in direct communication with our clients.

 

Need To Have

  • Fluent English speaker, excellent written and spoken English, with outstanding communications skills
  • Fluent in Macedonian or Serbian language, with outstanding business communications skills
  • Strong analytical, design and troubleshooting skills and server-side debugging skills
  • Basic knowledge of SQL
  • Previous experience with Microsoft CRM is a BIG PLUS

 

Responsibilities

  • Client support
  • Opening tickets in the CRM platform
  • Analytics, troubleshooting and debugging
  • Coordination with hardware installation teams, QA team and dev team
  • Ticket follow-ups
  • Client satisfaction surveys

 

We Offer

  • Fun working environment
  • Excellent central Skopje office location
  • Knowledge upgrade

 

 

If you are ready for the challenge, send your CV to jobs@bransys.com, with Subject: ‘Tech Support, Skopje’. 

 

*Only shortlisted applications will be contacted.

**Incomplete applications will not be considered.